This Privacy Policy ("Policy") applies to High Roller Luxury Detailing LLC ("Company") and governs data collection and usage. For the purposes of this Policy, unless otherwise noted, all references to the Company include highrollerluxury.com (“we,” “us,” “they,” “our”)

I. Collection of Your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

First and last name

Email address

Phone number

Physical address

Credit card information

Basic vehicle information (year, make, model)

We do not collect any personal information about you unless you voluntarily provide it to us. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

II. Use of your Personal Information

The Company collects and uses your personal information in the following ways:

- to operate and deliver the services you have requested.

- to provide you with information, products, or services that you request from us.

- to provide you with notices about your account.

- to carry out the Company's obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

- to notify you about changes to our highrollerluxury.com or any products or services we offer or provide through it.

- to maintain the security of the Company's services and prevent fraud or misuse.

- to comply with applicable laws, regulations, legal processes, or governmental requests.

- in any other way we may describe when you provide the information.

- for any other purpose with your consent

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

III. Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, phone number) is transferred to the third party.

The Company does not sell biometric data to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

IV. Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:

- The categories of personal information that we disclosed about you for a business purpose.

You have the right unde certain privacy and data protection laws, as applicable, to opt out of the sharing of your personal information. If you exercise your right to opt out of the sale or disclosure of your personal information, we will refrain from selling or disclosing your personal information, unless you subsequently provide express authorization for the sale or disclosure of your personal information. To opt out of the sale or disclosure of your personal information, please email us at [email protected]

V. Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

- Delete your personal information from our records; and

- Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

- Debug to identify and repair errors that impair existing intended functionality;

- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

- Comply with an existing legal obligation; or

- Otherwise, use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.

VI. Data Security and Breach Notification

The Company maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, disclosure, or use. In the event of a security incident involving personal information, the Company will promptly investigate the incident and provide notice to affected individuals and, where required, to applicable regulatory authorities in accordance with applicable law.

The Company will provide any required notice in the manner and within the timeframes prescribed by applicable law.

VII. Children Under 18

The Company does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of 18, you must ask your parent or guardian for permission to use this

platform.

VIII. SMS and Email Opt-In

Opt-in to SMS and Email messages is not required to book services with High Roller Luxury Detailing LLC. When booking, you will have the option to opt-in to SMS or email messages for promotional or non-promotional communications. Promotional communications may include review requests, information on sales, sweepstakes, special offers, and repurchase offers. Non-promotional communications include communications required to carry out and coordinate service booking, such as appointment reminders, confirming booking information, or obtaining additional information required to carry out services.

Standard message and data rates apply. SMS and email messaging frequency may vary. Carriers are not liable for delayed or undelivered messages. You must be 18 years of age or older to use this SMS service, email services, HighRollerLuxury.com and any services provided by High Roller Luxury LLC.

IX. Cookie Policy

We use cookies to ensure the basic functionalities of the website and to enhance your online experience. You can choose for each category to opt-in/out whenever you want. For more details about cookies and how I use them, read the full cookie policy. HighRollerLuxury.com provides users the option to opt-in or out of essential cookies. Any information collected from cookies will not be shared with third-party affiliates. Information and analytics will not be sold to third parties.

X. How We Protect Your Data

We implement reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of personal information. These safeguards include the use of encryption to protect user data both in transit and, where appropriate, at rest. Access to personal information is restricted through access control policies based on the principle of least privilege, ensuring that employees, contractors, and service providers are granted only the minimum level of access necessary to perform their authorized duties. In addition, we require multi-factor authentication (MFA) for accounts that access or store user data to help prevent unauthorized access. We regularly review and update our security measures to address evolving threats and maintain the effectiveness of our data protection practices. While we strive to use commercially reasonable means to safeguard personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Payment processing is completed through Square Pay. Please review Square Pay Privacy Policies HERE and HERE to understand how your payment information is handled.

Opt-Out & Unsubscribe From Third-Party Communications

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from High Roller Luxury LLC by replying “STOP” to SMS communications, or clicking the UNSUBSCRIBE link provided in email communications. Additionally, opt-out requests can be completed by contacting us here:

- Website: HighrollerLuxury.com

- Email: [email protected]

- Phone Number: 480-648-3493

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or services available after such modifications will constitute your: (a) acknowledgment of the modification of this Policy; and (b) agreement to abide and be bound by this modified Policy.

XContact Information

The Company welcomes your questions or comments regarding this Statement of Privacy. If you believe that the Company has not adhered to this Statement, please contact the Company at:

High Roller Luxury Detailing LLC

__________

Gilbert, Arizona 85297

Email Address:

highrollerld.com

Phone number:

4806483493

Privacy Policy effective as of 07/26/2026.